Policies

RESORT SAFETY & POLICIES

All Tamarack Resort and safety policies. For questions or more information, please contact skitam@tamarackidaho.com

Tamarack Security
208.325.1066

FOUR SEASON CODE OF CONDUCT

  • Be Respectful to Others
  • Be a Steward of the Environment
  • Leave No Trace – No Littering
  • Smoking in designated areas only
  • We Will Not Tolerate Bullying
  • We Will Not Tolerate Harassment
  • We Will Not Tolerate Disparaging Remarks, Offensive Symbols or Behaviors by Team Members OR Guests
  • Observe the Skier Responsibility Code

PRIVACY POLICIES

TamarackIdaho.com is committed to protecting the personal privacy of visitors and guests using its Internet site.

This privacy policy applies to the TamarackIdaho.com web site.

DEFINITIONS OF TYPES OF INFORMATION

Personally identifiable information is information or other data that may specifically identify an individual user. In order for you to access certain services and to purchase services that we offer via the Sites, we require you to provide us with such Personal Information. Personal Information may include: (i) Contact Data (such as your name, mailing and e-mail addresses); (ii) Financial Data (such as your account or credit card number); and (iii) Demographic Data (such as your zip code, age and income). If you communicate with us by e-mail or otherwise complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Information. Traffic Data shall not be considered personally identifiable information or Personal Information.

Traffic Data is information on a user’s patterns of access and usage of the sites. We automatically track and collect the following information when you visit our Site, including your: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser. Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We also use “cookies” as a method to gain dependable and consistent Traffic Data. “Cookies” are anonymous and do not personally identify you.

Registration
A user may access TamarackIdaho.com’s website functionality without transmitting any Personal Information. In order to access certain other functionality, TamarackIdaho.com may request the user provide personally identifiable information. At no time is the user under any obligation to provide Personal Information.
If the user does not wish to access such functionality, the user should not transmit the personally identifiable information.

Sharing Personally Identifiable Information with Third Parties
In order to optimize and improve the online experience for our guests, we may share your Personal Information with carefully selected companies with whom we have relationships. However, we will not share your personally identifiable information unless you have given us your consent to do so, as in our registration forms. If you have previously opted-in, but now wish to remove yourself from these mailing lists, you may send e-mail directly to us by e-mailing info@tamarackidaho.com. We will modify your preference accordingly. Our partners who receive information from us have the right to use the data we provide them (sometimes, in connection with other information they may have gathered about you).

In certain special cases, we may disclose your personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with TamarackIdaho.com rights, property or operations, or anyone else who could be harmed by such activities. We may also disclose your personally identifiable information when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case, administrative investigation or investigation conducted by Tamarack Resort LLC. We shall have no obligation to inform you of our compliance with the law, including without limitation a response to a law enforcement request or a valid subpoena.

Traffic Data
When you use our site, we collect Traffic Data, even if you have not registered with TamarackIdaho.com. We use this information to personalize your experience our website and generally to improve our services. We share this Traffic Data with selected corporate partners.

Cookies
A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your system or impair its functioning in any way. We use cookies to help us provide customizable services and to allow you to sign-in to our site. Cookies may also be used by TamarackIdaho.com partners on co-branded Web pages, as explained below in “third party relationships,” so please be aware of this as you visit these Web pages. You can choose whether to accept cookies or not by changing the settings of your browser.

You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features will not work as intended.

Children/Family Filter
TamarackIdaho.com is concerned about protecting the safety of the children who use our site. TamarackIdaho.com is directed to a broad, general audience – complying with the terms of the Children’s Online Privacy Protection Act. As such, we will not knowingly collect personally identifiable information on users under the age of 13, without the consent of a parent to do so. Parents have the ability to control what, if any, Personal Information about their child may be disclosed to third parties, by regulating the actions and behavior of their children using the internet.

IP Addresses
An Internet protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your company’s local area network (LAN) or wide area network (WAN). Web servers – the powerful computers that provide web pages for viewing – automatically identify your computer by the IP address assigned to it during your session online.

TamarackIdaho.com may collect IP addresses for purposes of system administration, to report user Traffic Data to our corporate partners (as explained above), and to audit the use of our site. We do not ordinarily link a user’s IP address to the Personal Information of that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we can and will use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with our site’s Terms and Conditions of Use or terms of service, or to protect our service, site, or other users.

Under certain circumstances, IP addresses and/or domain names may be linked to personally identifiable information, when said information is stored in databases managed by Internet registrars or registries such as Network Solutions.

Third-Party Relationships
In order to optimize your experience on our sites, TamarackIdaho.com maintains relationships with many corporate partners and service providers throughout the world. If you have any questions about whether certain information, content or services pertain to us, or are provided by one of our partners, please contact us at info@tamarackidaho.com.

Whenever you provide registration information on certain Web pages or for certain services provided in conjunction with third party partners, we want to be clear that some data you provide is shared with partners. You should make every effort to read the privacy policies provided by or in association with such third parties, and make an informed decision on your own whether or not to continue utilizing the services based upon the privacy policies posted on these Web pages, at your own discretion. However, we will make every effort to ensure that you have the ability to opt-out of the sharing of such data with partners.

In addition to finding these Web pages, you will find direct links on TamarackIdaho.com to the sites offered by third parties. Some of these sites are authorized to use the Tamarack Resorts brands and/or logos. Tamarack Resort carefully evaluates all parties that are authorized to use its brands and/or logos, and believes that all such sites have adopted acceptable privacy policies. Again, you should read these third party privacy policies, and make an informed decision on your own as to whether or not to continue based upon these sites’ privacy practices, at your own discretion. No third-party sites are covered by this Privacy Policy.

If you feel that a site using the Tamarack Resort’s brands and/or logos has not posted an acceptable privacy policy, or is not following the privacy policy it has posted, please send us an email at info@tamarackidaho.com. If appropriate, we may forward complaints to the appropriate third parties and help you follow up to ensure that your concerns are adequately handled. Of course, if any of these third party companies does not have a privacy policy that is acceptable to you, you should refrain from providing information until your concerns have been satisfactorily addressed.

Security
TamarackIdaho.com operates secure data networks protected by industry standard firewall and password protection. TamarackIdaho.com has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every reasonable effort to prevent such unfortunate occurrences. You must promptly notify us if your credit card, pass product with Resort Charge, user name or password is lost, stolen or used without permission. In such an event, we will cancel that credit card number, pass product, user name or password and update our records accordingly.

 

In line with our commitment to make our resort physically accessible, we are also committed to ensuring that all visitors have full access to our website.

At Tamarack Resort, we are committed to delivering a web experience that provides equal access and opportunity for individuals with disabilities. We are now actively striving to deliver a web experience that is aligned with the Web Content Accessibility Guidelines (WCAG) 2.0, specifically the “A” and “AA” criteria.

To ensure a seamless user experience for all our customers, current efforts are focused on delivering digital experiences that:
1. Are compatible with commonly used screen readers
2. Have full keyboard operability
3. Communicate all necessary information without dependency on color
4. Ensures video accessibility

This is just to name a few of the efforts we have taken or will take as we work to provide universal access to our website and its content. This is the beginning of a journey we committed to as we value each customer that takes the time to visit our website.

We are eager to hear from you regarding positive experiences and also regarding areas that could be improved. With your feedback, we will be better able to work through issues promptly, make sure your needs are met, and ensure that proper steps are taken so that the problem is not encountered again in the future.

To contact us, please follow the following guidance

Phone: 208-325-1000 or 208-325-1030

Online: If you prefer to reach out to us online, please email us at skitam@tamarackidaho.com

General Mailing Address
Tamarack Resort
311 Village Dr, PMB 3003
Tamarack, ID 83615

 

We are always open to suggestions for improvement, so please reach out as you see fit. We are looking forward to hearing from you. Thank you for joining us on this journey and we hope to see you soon!

SUMMER POLICIES

MOUNTAIN BIKING SAFETY AND POLICIES

  1. Always stay in control. You’re responsible for avoiding objects and people.
  2. Know your limits. Ride within your ability. Start small and work your way up.
  3. Protect yourself. Use an appropriate bike, helmet, and protective equipment.
  4. Inspect and maintain your equipment. Know your components and their operation prior to riding.
  5. Be lift smart. Know how to load, ride and unload lifts safely. Ask if you need help.
  6. Inspect the trails and features. Conditions change constantly; plan and adjust your riding accordingly.
  7. Obey signs and warnings. Stay on marked trails only. Keep off closed trails and features. Ride in the direction indicated.
  8. Be visible. Do not stop where you obstruct a trail, feature, landing or are not visible.
  9. Look and yield to others. Look both ways and yield when entering or crossing a road or trail. When overtaking, use caution and yield to those ahead.
  10. Cooperate. If involved in or witness to an incident, identify yourself to staff.

NO UPHILL TRAVEL ALLOWED AT THIS TIME DUE TO SNOW MAKING PROJECT ON MOUNTAIN

Hours: Closed for winter 2024 due to snowmaking project

Uphill travel is not allowed at Tamarack Resort on our lift served trails

  • Last ride up is at 3:00pm
  • Last ride down is at 4:00pm
  • No kids in Backpacks: Child must be able to sit by themselves
  • No pets
  • No smoking

Due to safety and privacy concerns, Tamarack Resort prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including model aircraft by recreational users and hobbyists—without the prior written authorization from the Resort.

This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the area boundaries. This prohibition extends to any devices launched or operated from Resort property, as well as any launched from private property outside of the Resort boundaries. Please contact a resort representative if you have any questions or if you seek prior authorization to operate any such devices.

Any authorized operation of drones on or above Resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, (and / or State and U.S. Forest Service rules), as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. The FAA Summary of Small Unmanned Aircraft Rule (Part 107) is available here. The required authorizations, regulations and rules generally require an application to the FAA, FAA certification, substantial training, and many restrictions covering safety and national security, and other requirements.

Any violation of this policy may involve suspension of your access privileges to the Resort, or the revocation of your season pass, as well as confiscation of any prohibited equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.

Please contact skitam@tamarackidaho.com to inquire about getting permission or call Tamarack Security at 208.325.1066 for questions/concerns.

WINTER POLICIES

  •  Always stay in control. You must be able to stop or avoid people or objects.
  •  People ahead or downhill of you have the right-of-way. You must avoid them.
  •  Stop only where you are visible from above and do not restrict traffic.
  •  Look uphill and avoid others before starting downhill or entering a trail.
  •  You must prevent runaway equipment.
  •  Read and obey all signs, warnings, and hazard markings.
  •  Keep off closed trails and out of closed areas.
  •  You must know how and be able to load, ride and unload lifts safely. If you need assistance, ask the lift attendant.
  •  Do not use lifts or terrain when impaired by alcohol or drugs.
  •  If you are involved in a collision or incident, share your contact information with each other and a ski area employee.

Park Smart/Smart Style
Freestyle Terrain may contain jumps, hits, ramps, banks, fun boxes, jibs, rails, half pipes, quarter pipes, snowcross, bump terrain and other constructed or natural terrain features. PRIOR to using Freestyle Terrain, you are responsible for familiarizing yourself with Freestyle Terrain and obeying all instructions, warnings and signs. Freestyle skills require maintaining control on the ground, and in the air.

Start small – work your way up. Build your skills.

Make a plan – Every feature. Every time.

Always look – Before you drop.

Respect – The features and other users

Take it easy – Know your limits. Land on your feet.



Sledding Policy:
Sledding is prohibited on Resort area property. Especially on ski runs/terrain.

TAMARACK WILL ALLOW LIMITED UPHILL TRAFFIC DURING THE 2023-24 SEASON.

Uphill and downhill traffic must use Lower Serenity and Waltz only and stay to skiers left on the run when traveling uphill. An uphill trail use ticket is required. $25 per day or $159 for the season (available at Tamarack Outfitters). Day lift tickets do not cover uphill travel.

  • Uphill travel allowed only during regular daylight operating hours 8:00am – 4:00pm
    • Must begin coming downhill by 4:00pm regardless of position on the designated run
  • No dogs allowed
  • Must have uphill pass (available at Tamarack Outfitters) and have signed the waiver acknowledging the uphill policy
  • Uphill traffic must be aware of downhill traffic.
  • Uphill traffic may be restricted or closed during winch cat operations, avalanche mitigation efforts or any mountain construction or safety concerns.
  • Uphill traffic must obey all on-mountain signage, including closed runs and rope closures.
  • Carrying children or babies in backpacks or carriers is not permitted.
  • Uphill traffic is limited to Waltz to Mid-Mountain Only.  No uphill traffic above Mid-Mountain or in Wildwood area. 

LODGING POLICIES

General:
Payment of deposits by guest or guest’s agent constitutes acceptance and confirmation by the guest and guest’s agent of the deposit, cancellation and use policies, restrictions, and additional information given in this Rental Agreement. A credit card is used by guest or guest’s agent for advance deposits or payments, guests and guest’s agent hereby agree to have the advance deposits and payments listed in the guest’s confirmation charged to the credit card, and further agree that said amounts shall be subject to the deposit and cancellation policies given in this Rental Agreement. Guest is responsible for payment of all nights confirmed, regardless of guest’s late arrival or early departure date. Guest further agrees that there are no warranties or guarantees on ski conditions, number of runs open, weather conditions, snow cover on the ski-in or ski-out access to the buildings, bike trail operating status, restaurant operating status or the operating status of any other amenity at the resort including pools, hot tubs, waterfront activities, zipline, guided services and golf course. If all Deposit or Balance Due payments are not received by the due dates given on this Confirmation, this reservation will be considered cancelled under the terms and conditions provided herein and are subject to the deposit and cancellation policies as outlined.

Hold Harmless
Renters through Tamarack agree to indemnify, defend, and hold Tamarack Resort Two LLC, Tamarack Food and Beverage LLC, Tamarack Property Management LLC, Tamarack Development LLC, Tamarack Mountain Operations LLC, Tamarack Real Estate Holdings LLC, Tamarack Resort Holdings LLC, and Tamarack Municipal Association Inc harmless from all losses, expenses or damages of any nature whatsoever in connection with the rental and use of the unit and from liability for injury to any person or property on, about or in connection with the unit from any cause whatever, except to the extent such costs, expenses, damages or liabilities are caused by Tamarack’s own gross negligence or willful misconduct. Tamarack shall not be liable to the renter or to any other person for any error in judgment or for doing or omitting to do any matter or thing pursuant to the terms of this agreement, except in cases of willful misconduct or gross negligence.

Accommodation Requests:
At Tamarack, we make every effort to ensure that you get the property you request. If circumstances, such as maintenance issues or homeowner requests, prevent us from honoring your specific request, we will transfer your reservation to a comparable or upgraded unit.

Discounts:
All discounts must be applied at time of booking, we cannot apply discounts or packages to existing reservations. Please not that cancellation policies may vary for lodging promotions or packages.

Check In and Check Out Time:
Check-in is at 4:00 PM and check-out at 11:00 AM. Early check-in times may be requested but are not guaranteed. Departures after 11:00 A.M. will be charged half of the daily rate and after 2:00 P.M. will be charged one full daily rent rate.

Deposit/Cancellation Policy:
At the time of booking, a one-night room and tax deposit is due along with any relevant fees for the stay as a non-refundable security deposit*. The remainder of your folio is due 30 days prior to arrival, and will be automatically charged to the card on file. If you must cancel your reservation for any reason within 30 days prior to your scheduled arrival, 50% of your total cost will be refunded. If reservation is due to arrive within 30 days, the full reservation amount will be charged at time of booking.

*We do allow a 24-hour grace period after booking. Should you need to cancel or change, please call the Front Desk within 24 hours of booking. If you must cancel your reservation, we will keep a 3% booking fee. Other changes are subject to rate differences based on dates/unit chosen.

Trip Insurance:
Due to the remote nature of Tamarack Resort, we highly recommend purchasing the Trip Insurance offered during the booking process. This will allow cancellation any time for any reason. Trip insurance must be purchased at time of booking and guarantees a 90% refund (of total reservation value).

Change policy:
More than 30 days prior to arrival, any changes to your reservation will incur a $150 change fee in addition to any rate changes based on dates/unit type. Within 30 days of arrival, reservations are non-changeable, and must abide by cancellation policy.

Damage Waiver Fee:
Occupant is liable for any damages to the premises and to the furnishings, equipment, and/or household items therein which occurred during occupancy, excluding normal wear and tear. Please report any damages to your unit during your stay and prior to your departure

A non-refundable damage protection fee is included in the total cost of all reservations (with the exception of hotel rooms). This fee varies depending on the type of accommodation. This fee is not insurance. It protects you from incurring expenses related to accidental damage to your rental unit during your stay. Damages MUST be disclosed to management prior to check-out.

2 bedroom units and smaller – $59 damage fee: covers up to $1500 in damages 3 bedroom units and larger – $79 damage fee: covers up to $3000 in damages

Cleaning Fee:
A non-refundable cleaning fee is included in the total cost of all reservations (with the exception of hotel rooms). If property is left above normal dirtiness, we reserve the right to bill accordingly for additional cleaning. We do not provide mid-stay housekeeping. However, we are happy to provide you with additional towels, linens, toiletries, or other amenities upon request.

Agents Right of Entry:
An authorized employee or repairman may enter the premises at any time in order to inspect, repair, and maintain the unit and in order to confirm that the unit is being used in accordance with the terms of these policies.

No Smoking:
All properties are smoke free, including all public and private areas. This includes the interior of each hotel room, Village Unit, Cottage, Townhome, Chalet, or Estate Home, decks, patios, hallways, lobbies, garages, and pool and hot tub areas. If smoking occurs inside your unit, or on the property, it shall be cause for immediate termination of the Rental Agreement without refund and subject to $200 cleaning fee.

Tamarack is committed to being a good neighbor, and asks that you be considerate of those who are staying or living near your unit. Unfortunately, from time to time some occupants disturb their neighbors, by creating excessive noise, smoke, or other nuisances. Tamarack Security enforces our noise ordinance between 10 pm and 7 am. Tamarack expressly reserves the right to terminate, at any time, your occupancy, and to evict you from the unit, in the event that complaints are reported which indicate that you are disturbing the neighbors. In that event, you will also forfeit all monies due under your reservation at Tamarack.

 

 Pets are not allowed inside vacation rentals or on the lodging property unless explicitly noted for the specific unit being booked during your reservation process. Unauthorized pets within your unit or on the property may result in immediate termination of the rental agreement without a refund and up to a $500 fee.

All properties come with linens, towels, hand soap, & basic toiletries. Units offering a kitchenette or full kitchen will be stocked with the basic necessities needed for your stay. The number of plates & glassware corresponds to the number of guests a unit sleeps. If you require special pots & pans, we suggest you bring them. Each unit is owned separately by individual owners so the amount of household goods and decor differs from property to property. We can only guarantee that they have the basics needed to be included in our rental program.

Fireplaces and Firewood:
Most units offer either a propane or wood fireplaces. Some offer outdoor fireplaces or fire pits for your enjoyment. We will provide 1 bundle of wood per wood burning fireplace at check-in. If you require extra firewood, you may contact the front desk to purchase additional bundles for $7 each. We ask that you only burn in designated areas and upon your departure you check to make sure all the fires are completely out before leaving.

BBQ’s & Gas:
Many of our units offer BBQ’s for the guest’s enjoyment. We are able to make recommendations to the homeowner as to the type of BBQ to provide, but in the end it’s their choice. Some BBQ’s are hooked into a gas line at the homes, while others have small propane tanks. If you find that you don’t have a full tank upon arrival then please contact us so we can bring one to you. If a renter leaves a tank on after they leave resulting in the tank to become empty, then the renter will be charged for a replacement tank, otherwise the cost of the propane is supplied by Tamarack.

PARKING BY RENTAL LOCATION
Tamarack has limited parking, especially during the winter months.

Lodge at Osprey Meadows units can access the underground parking garage and elevators for their convenience on a first come first served basis. The Front Desk will provide a parking pass at check-in.

The Village condos are allotted 1 garage-parking spot per unit, the Front Desk will provide a parking pass at check-in. Please only park in the number corresponding with your confirmed condo.

Townhomes, Cottages, Chalets and Estate Homes may have a garage available. Please check with the Front Desk to see how many vehicles a unit can accommodate as some only have room for 1-2 vehicles. Additional vehicles will need to be kept at Tamaracks lower parking lot.

We don’t allow boats, RV’s, Motor-homes or trailer’s to be parked at the units. We have a large parking lot at the entry of Tamarack for these items to be kept, and you must procure a parking pass from the Front Desk. The parking lot is under 24-hour surveillance so it’s safe to use, however we do recommend locking your items for additional precaution.

Parking passes must be displayed in your vehicle when parked at Tamarack Resort. Please observe and follow all posted signage for Tamarack parking areas.

GENERAL PARKING

Main Lot: Closest access to the Village and snowfront. Is the most desirable parking and fills up quickest.

  • Skier drop off area
  • Two electric vehicle charging stations

Trillium Lots: Closest access to Tamarack Express and snowfront.

  • Skier drop off area

Arling Lot: Short walk to the Village and snowfront. Best access to Nordic trail system.

Aspen Lot: Overflow parking with shuttle service to the Village and snowfront. Shuttle runs every 15 minutes.

Very few of our units offer air-conditioning as it’s typically only needed for a few weeks out of the year. The best way to keep your unit cool is to open windows and sliding doors in the evening to cool the place down, then shut all the doors, windows, & close the blinds before the heat of the day. Please review the property description thoroughly before booking, or use the filter option to search for properties that have air conditioning.

Lost and Found:
Tamarack is not responsible for any items lost, stolen, or left behind. We do our best to keep items for 30 days, after this point they are disposed.

  • Quiet hours between 10pm – 7am
  • Dogs must be on a leash
  • No dogs in restaurants. Only on outdoor patio space.
  • No riding bikes. Must walk.
  • No s’mores in gas fire pits
  • Photo release
  • Ticket purchase online or at Tamarack Outfitters
  • Online ticket pickup at one of 5 kiosks located in Village

TAMARACK IS AN EQUAL OPPORTUNITY EMPLOYER

Tamarack is an equal opportunity employer and makes employment decisions on the basis of merit. It is the continuing policy of the Resort to provide equal-opportunity employment to all employees and applicants, without regard to race, color, religion, sex, age, national origin, military or veteran status, physical or mental disability, sexual orientation, gender identity, genetic information, or any other basis that would be in violation of applicable federal, state and/or local laws.

Tamarack Resort promotes a work environment in which differences are respected, employees are treated fairly, and individual contributions are valued and rewarded. It is the policy of the Resort that all employment practices are free of discrimination. Such employment practices include, but are not limited to: recruitment, selection, hiring, promotion, demotion, transfer, layoff, discipline, termination, compensation, benefits, and all other terms and conditions of employment. Retaliation for protected activity is also prohibited. Any employee who does not comply with the Equal Employment Opportunity policies and procedures may be subject to disciplinary action, up to and including termination. Nothing in this policy is intended to create a contract of employment for any specific duration of time, nor alter the “at-will” nature of employment with the Tamarack Resort.

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